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Terms & Conditions | Staircase & Railing Store

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006,

Credit Cards

We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases.

Installation Policy

We do not provide any installation of products sold. We are not responsible for any charges or cost associated with product installation. We are not responsible for any contractor or third party, buyer hired, costs. We will not reimburse for any inst


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Money Orders and Cashier’s Checks

We accept money orders and cashier’s checks in U.S. Dollars only.

Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sample Store reserves the right at any time after receipt of your order to acce

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Out-of-Stock Products

We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. How


We are committed to keeping your personal information private and secure.

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

Return Policy

Items may be returned within 30 days of the delivery date unless the item is used or sold as-is. Buyer is solely responsible for return shipping cost. Please contact customer service by phone 855-365-5387 or e-mail us to request an RA number for a re

Shipping Policy

Shipping Time -- Most orders received before 12:00PM will ship within 1-3 business days, provided the product ordered is in stock. For larger orders, please allow up to 5-7 days for order processing. If you have any questions about your order, pleas


Staircase and Railing Store does not collect sales tax on our stair railing kits or staircases, unless your order is being shipped to any location within Minnesota, USA.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect pr


11/11/2015 by Dolle
Staircase & Railing Store offers a (1) Year limited warranty on all parts. Product must be installed per instructions and any modification or painting to any part will void all warranties. “Indoor” stair-kits and wood handrail installed outdoors are